Job Summary

A company providing temporary housing solutions has an open position for a Virtual Customer Claims Specialist.

Candidates will be responsible for the following:

• Providing superior customer service throughout the duration of the temporary housing stay
• Serving as point of contact for the policyholder
• Sourcing and reserving hotels, and following up with policyholders

Qualifications for this position include:

• May come to the office periodically for training and/or meetings
• Proven superior customer service skills
• Outstanding interpersonal and communication telephone skills
• Excellent Verbal and Written skills including proficiency with grammar and phone etiquette
• Intermediate computer experience – MS Word, Outlook, Excel
• Functional ability and intermediate competency in math