Job Summary

A moving concierge company is searching for a person to fill their position for a Virtual Customer Experience Coordinator.

Candidates will be responsible for the following:

• Maintaining strong relationships with vendors and company partners for move logistics and ongoing business
• Collaborating with product, operations, and marketing teams
• Mastering product, internal systems, and offerings to ensure thorough and clear communication with customers

Required Skills:

• Proven experience in client-facing roles, ideally with a background in customer service
• Ability to multi-task, prioritize, and manage time effectively towards individual goals
• Strong internal communication skills and ability to work collaboratively with a team
• Comfortable working in a fast-paced, frequently changing and evolving environment
• Excellent writer and communicator with strong attention to detail and grammar
• Strong problem-solving and conflict resolution skills