Virtual Customer Service Agent

Company Name: Available for Members

Company Url: Available for Members

Job ID: Available for Members

Location: Arizona, Colorado, Florida, Georgia, Nevada, North Carolina, Tennessee, Texas

Compensation: Hourly

Posted: Thursday, March 29, 2018

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level

Additional Information: Benefits Available

Job Summary

An outsourcing provider of client support services is filling a position for a Virtual Customer Service Agent.

Must be able to:

  • Answer inbound phone calls regarding a customers account
  • Make outbound calls to folow up on customers
  • Provide efficient, exceptional customer service

Skills and Requirements Include:

  • 1 year of call center experience
  • 2 years of customer service experience
  • Performance based metrics understanding
  • Computer profiency with applications
  • Troubleshooting as needed
  • A strong desire to continue growing and succeeding as a Customer Service Representative