Virtual Customer Service Representative

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Oct 26, 2018

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employment Status: Independent Contractor

Employer Type: Employer

Career Level: Experienced

Job Summary

An energy solutions company has an open position for a Virtual Customer Service Representative.

Candidates will be responsible for the following:

  • Answering calls in a professional manner
  • Identifying and escalating priority issues
  • Managing and resolving customer complaints

Qualifications Include:

  • High school diploma (or GED)
  • 3 years of previous customer service experience
  • Flexible scheduling ability
  • Previous call center experience
  • Ability to speak English