Job is Expired
Location: Alabama, Arkansas, Florida, Georgia, Kansas, Kentucky, Minnesota, Mississippi, Nevada, New Mexico, North Carolina, North Dakota, Ohio, Pennsylvania, South Dakota, Tennessee, Texas, Utah
Compensation: To Be Discussed
Staff Reviewed: Thu, Aug 15, 2019
Job Summary
A management services company has an open position for a Virtual Customer Service Representative.
Core Responsibilities of this position include:
- Receiving incoming calls from members, pharmacies, and doctor’s offices
- Investigating and resolving member inquiries in a timely manner
- Navigating modern technologies
Skills and Requirements Include:
- High School Diploma or GED is required
- 1 year of customer service experience
- Must be eligible to work in the United States without need for a work visa or residency sponsorship
- Strong PC skills with the ability to navigate multiple software systems simultaneously
- Strong communication skills with a focus on professional demeanor and empathy
- Ability to multitask
