Virtual Customer Service Representative

Job ID: Available for Members

Location: Alabama, Alaska, Arizona, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Oklahoma, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, U.S. Virgin Islands, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming

Compensation: To Be Discussed

Staff Reviewed: Tue, Sep 03, 2019

This job expires in 10 days

Job Category: Customer Service, Travel

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A travel services company is searching for a person to fill their position for a Virtual Customer Service Representative.

Must be able to:

  • Handle inbound service and reservation calls
  • Process new vacations and make requested changes to existing reservations
  • Utilize available resources to efficiently handle customer requests

Must meet the following requirements for consideration:

  • Ability to delight customers by creating a remarkable experience on every call
  • Attention to detail is a must
  • Strong typing skills and proficient with internet navigation
  • Experience with instant messenger tools, Outlook and Microsoft Office
  • Amazing phone presence and ability to communicate through all mediums
  • Open to receive coaching feedback through regular meetings