Virtual Customer Service Representative

Location: Florida

Compensation: To Be Discussed

Staff Reviewed: Fri, Nov 20, 2020

This job expires in 26 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A business services company is filling a position for a Virtual Customer Service Representative.

Candidates will be responsible for the following:

  • Calmly attempts to resolve and de-escalate any issues
  • Escalates calls to supervisor when necessary and appropriate
  • Responds to requests for assistance and/or possible processing of credit card authorizations

Must meet the following requirements for consideration:

  • High School Diploma or GED required; college degree preferred
  • Customer service experience a plus
  • Familiarity with Microsoft Windows, Word, and Excel applications
  • 30Mbps ethernet connection
  • Bilingual language skills a plus