Job Summary

A global experience company has a current position open for a Virtual Customer Service Representative.

Candidates will be responsible for the following:

• Monitoring and responding to customer questions, and concerns via customer support chat
• Monitoring and responding to customer feedback via inbound phone calls
• Accepting and embracing changes within the current business environment

Required Skills:

• Excellent customer service skills
• Excellent written and verbal communication skills
• Excellent time management skills
• Ability to work independently
• Effectively, managing a work-load in a fast-paced, deadline driven environment
• Have excellent attention to detail and ability to multi-task in a high stress environment