Job Summary

A call center consulting firm has a current position open for a Virtual Customer Service Representative.

Core Responsibilities Include:

• Ensuring opinions, advice, and personal judgment about services or a client we serve are refrained from discussions with a caller
• Using training techniques to ensure callers believe they are talking to a representative of the company they dialed
• Handling workload efficiently with professionalism and accuracy are essential

Position Requirements Include:

• Wired Headset
• High Speed Internet with an Ethernet Connection
• Focus on presenting solutions with positive remarks such as what I can do instead of I can't help