Virtual Customer Service Representative

Location: Texas

Compensation: Hourly

Staff Reviewed: Tue, Feb 16, 2021

This job expires in: 19 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time, Part Time

Employer Type: Employer

Job Summary

A call center consulting firm has a current position open for a Virtual Customer Service Representative.

Core Responsibilities Include:

  • Ensuring opinions, advice, and personal judgment about services or a client we serve are refrained from discussions with a caller
  • Using training techniques to ensure callers believe they are talking to a representative of the company they dialed
  • Handling workload efficiently with professionalism and accuracy are essential

Position Requirements Include:

  • Wired Headset
  • High Speed Internet with an Ethernet Connection
  • Focus on presenting solutions with positive remarks such as what I can do instead of I can't help

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