Virtual Customer Service Representative in Cincinnati

Location: Ohio

Compensation: To Be Discussed

Staff Reviewed: Mon, Feb 15, 2021

This job expires in: 19 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An omnichannel customer experience management and business process outsourcing company needs applicants for an opening for a Virtual Customer Service Representative in Cincinnati.

Core Responsibilities of this position include:

  • Handling and carefully responding to all customer inquiries
  • Providing excellent customer service through active listening on every interaction
  • Troubleshooting and resolving customer issues through the use of desktop applications

Must meet the following requirements for consideration:

  • Logical problem-solving skills
  • Ability to use Windows operating systems
  • High School Graduate or GED
  • Ability to type 25 wpm
  • Over 18 years of age
  • Availability to work various shifts

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