Job Summary
An omnichannel customer experience management and business process outsourcing company needs applicants for an opening for a Virtual Customer Service Representative in Cincinnati.
Core Responsibilities of this position include:
- Handling and carefully responding to all customer inquiries
- Providing excellent customer service through active listening on every interaction
- Troubleshooting and resolving customer issues through the use of desktop applications
Must meet the following requirements for consideration:
- Logical problem-solving skills
- Ability to use Windows operating systems
- High School Graduate or GED
- Ability to type 25 wpm
- Over 18 years of age
- Availability to work various shifts