Virtual Customer Service Representative in Cincinnati

Location: Ohio

Compensation: To Be Discussed

Staff Reviewed: Mon, Feb 15, 2021

This job expires in: 19 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An omnichannel customer experience management and business process outsourcing company needs applicants for an opening for a Virtual Customer Service Representative in Cincinnati.

Core Responsibilities of this position include:

Handling and carefully responding to all customer inquiries
Providing excellent customer service through active listening on every interaction
Troubleshooting and resolving customer issues through the use of desktop applications

Must meet the following requirements for consideration:

Logical problem-solving skills
Ability to use Windows operating systems
High School Graduate or GED
Ability to type 25 wpm
Over 18 years of age
Availability to work various shifts

COMPLETE JOB DESCRIPTION

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