Job Summary

A staffing agency has an open position for a Virtual Customer Service Representative in Greensboro.

Individual must be able to fulfill the following responsibilities:

• Take inbound calls from customers with product related questions
• Resolve product and service problems
• Identify and assess customers' needs to achieve satisfaction

Required Skills:

• Must be capable of working remotely
• Must be able to type 30 words per minute
• Must be able to work a rotating schedule including weekends with two days off per week
• Must own a headset or be able to purchase one
• High school education
• 1 year of experience