Virtual Customer Service Representative in Lawrenceville

Job ID: Available for Members

Location: Georgia

Compensation: To Be Discussed

Staff Reviewed: Wed, Sep 26, 2018

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Additional Information: Benefits Available

Job Summary

A business outsourcing company is filling a position for a Virtual Customer Service Representative in Lawrenceville.

Candidates will be responsible for the following:

  • Answering back to back calls and resolving issues
  • Resolving problems quickly and ensuring situations do not escalate
  • Speaking clearly with empathy in both positive and negative situations

Qualifications for this position include:

  • Ability to speak on the phone and use a computer simultaneously
  • Ability to empathize and be friendly with people you’ve never met
  • Ability to use logic to solve problems