Job Summary

A contact center is seeking a Virtual Customer Service Representative in Leesville.

Core Responsibilities Include:

• Dispatching service techs to homes for emergency repairs
• Making reservations for restaurants and hotels
• Assisting customers by placing orders for goods or services

Qualifications Include:

• Must be able to efficiently follow a script with instructions and type grammatically correct and accurate messages
• Ensuring opinions, advice, and personal judgment about services or a client we serve
• Must be able to demonstrate the ability to listen and recognize when a call needs to be escalated
• Must display genuinely friendly, engaging, and helpful personality, on and off the phone
• Handling workload efficiently with professionalism and accuracy are essential