Job Summary
A contact center needs applicants for an opening for a Virtual Customer Service Representative in Medford.
Core Responsibilities Include:
- Answering back to back calls and resolving issues
- Building a strong relationship with your customer
- Resolving the problem quickly and ensuring the situation does not escalate
Qualifications for this position include:
- Must be able to use logic and solve problems
- Must be able to empathize and be friendly with people you’ve never met
- Must be able to speak on the phone and use a computer
- Must be able to stay calm under pressure
- Must be organized and efficient
