Job Summary
A customer service outsourcing company needs applicants for an opening for a Virtual Customer Service Representative.
Core Responsibilities Include:
- Handling all inbound customer queries
- Responding to phone calls, questions via email, and conversations over live chat
- Providing friendly, helpful, and award-winning service to all customers
Applicants must meet the following qualifications:
- High school graduate or GED equivalent
- Must pass a criminal history background check
- Must be friendly and professional so you can guide and educate customers in a helpful way
- Must be detail oriented as you will need to accurately process and record information ensuring data integrity
- Must possess good time management skills
- Excellent verbal and written communication skills
