Job Summary
A company that offers business process outsourcing needs applicants for an opening for a Virtual Customer Service Representative in Mount Pleasant.
Core Responsibilities of this position include:
- Answering back to back calls and resolving issues
- Building a strong relationship with your customer
- Resolving the problem quickly and ensuring situation does not escalate
Skills and Requirements Include:
- Ability to speak on the phone and use a computer
- Ability to use logic and solve problems
- Ability to empathize and be friendly with people you’ve never met
- Ability to stay calm in escalated customer situations
