Virtual Customer Success Manager

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Jan 02, 2019

Job Category: Customer Service, Management, Social Media

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employer Type: Employer

Career Level: Manager

Job Summary

A social media moderation firm has a current position open for a Virtual Customer Success Manager.

Individual must be able to fulfill the following responsibilities:

  • Provide data insights and customized reports
  • Help with client onboarding and upselling
  • Manage a team of account coordinators

Qualifications Include:

  • Degree in marketing, communications, advertising, business, or related field
  • 2+ years of experience in sales, account management or communications OR
  • 2+ years of experience in digital advertising
  • Genuine interest and passion for social media
  • Up to date with the latest trends on social media
  • Experience with running Facebook ads