Job Summary

A text analytics and artificial intelligence company has an open position for a Virtual Customer Success Manager.

Core Responsibilities of this position include:

• Developing strong relationships with key stakeholders at all organizational levels
• Creating customer success plans for each new customer
• Driving enablement for the onboarding experience for new customers

Qualifications Include:

• Minimum of two to four years of customer success or account management experience
• Strong written and verbal communication skills
• Demonstrated ability to simultaneously manage multiple projects while being detail oriented
• Experience navigating all levels of an organization
• Ability to take the initiative and work independently within a team