Job Summary

An outdoor mapping software company is seeking a Virtual Customer Support Specialist.

Individual must be able to fulfill the following responsibilities:

• Assisting users who want to learn about using the app
• Answer user requests quickly and concisely
• Writing and maintaining documentation

Qualifications Include:

• Opportunities to go to conferences
• Concise and powerful writer
• Ability to understand and solve obscure problems (poorly phrased questions, novice users)
• Works hard without constant supervision (remote experience a plus)
• Good with computers