Virtual Customer Support Specialist

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Mar 04, 2019

This job expires in 14 days

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time, Part Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A web design company has an open position for a Virtual Customer Support Specialist.

Core Responsibilities Include:

  • Managing and tracking inbound support tickets via Intercom
  • Keeping track of bug reports/issues
  • Updating the documentation/support center

Qualifications Include:

  • Experience in customer service
  • Comfortable with tech (particularly iOS)
  • Patience, enthusiasm, and drive