Virtual Data Integration Senior Support Engineer

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, Sep 03, 2020

This job expires in 11 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

An education technology software company has an open position for a Virtual Data Integration Senior Support Engineer.

Core Responsibilities Include:

  • Responding to requests, via phone and email, for data integration and technical support
  • Handling complex data integration cases
  • Handling escalated customer requests

Position Requirements Include:

  • Strong knowledge of data integration methods
  • Education or EdTech experience
  • Minimum 5 years experience in technical customer service
  • Superb communication skills, both written and spoken
  • Excellent collaborator
  • Empowering mentor