Job Summary
An aerospace and defense company has an open position for a Virtual Defense Customer Service Supervisor in Bossier City.
Core Responsibilities Include:
- Maintaining focus on client and operational goals while ensuring customer satisfaction
- Identifying business risks and opportunities
- Providing administrative support to assist with the management of day-to-day operations
Must meet the following requirements for consideration:
- Louisiana residency within a 60 mile radius of our Bossier City facility
- Five or more years of experience working with call center software and programs
- Five or more years of experience working with organizational functions and personnel
- High School Diploma
- Five or more years of experience managing teams of five or more direct reports
