Job Summary

An aerospace and defense company has an open position for a Virtual Defense Customer Service Supervisor in Bossier City.

Core Responsibilities Include:

• Maintaining focus on client and operational goals while ensuring customer satisfaction
• Identifying business risks and opportunities
• Providing administrative support to assist with the management of day-to-day operations

Must meet the following requirements for consideration:

• Louisiana residency within a 60 mile radius of our Bossier City facility
• Five or more years of experience working with call center software and programs
• Five or more years of experience working with organizational functions and personnel
• High School Diploma
• Five or more years of experience managing teams of five or more direct reports