Virtual Defense Customer Service Supervisor in the Bossier City Area

Location: Louisiana

Compensation: To Be Discussed

Staff Reviewed: Mon, Jan 11, 2021

This job expires in: 25 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

An aerospace and defense company has an open position for a Virtual Defense Customer Service Supervisor in Bossier City.

Core Responsibilities Include:

  • Maintaining focus on client and operational goals while ensuring customer satisfaction
  • Identifying business risks and opportunities
  • Providing administrative support to assist with the management of day-to-day operations

Must meet the following requirements for consideration:

  • Louisiana residency within a 60 mile radius of our Bossier City facility
  • Five or more years of experience working with call center software and programs
  • Five or more years of experience working with organizational functions and personnel
  • High School Diploma
  • Five or more years of experience managing teams of five or more direct reports

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