Virtual Enterprise Software Customer Success Manager in Chicago

Location: Illinois

Compensation: To Be Discussed

Staff Reviewed: Sat, Aug 29, 2020

This job expires in 4 days

Job Category: Account Management, Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

An online learning platform has a current position open for a Virtual Enterprise Software Customer Success Manager in Chicago.

Individual must be able to fulfill the following responsibilities:

  • Proactively own and manage the success of a portfolio of enterprise-level customers
  • Develop individual success plans for each customer
  • Be an expert on the Platform, with a deep understanding of our technology and content

Qualifications for this position include:

  • Intensely curious, lifelong learner
  • 5-8 years of B2B SaaS customer success, account management, consulting and/or sales experience
  • Experience working with HR/L&D customers
  • Ability to build and nurture trusted relationships
  • Ability to identify, work and close complex deals
  • Experience developing strategies to increase adoption of technology solutions