Virtual Fraud Recovery Coordinator

Job is Expired

Location: Florida, Nevada, Virginia

Compensation: To Be Discussed

Staff Reviewed: Sat, Mar 06, 2021

Job Category: Project Management

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A financial institution is searching for a person to fill their position for a Virtual Fraud Recovery Coordinator.

Individual must be able to fulfill the following responsibilities:

  • Provide a resolution to the customers that reported the fraudulent activity
  • Provide quality customer service

Position Requirements Include:

  • Exceptional listening, questioning and technical troubleshooting techniques
  • High level of autonomy, self motivation and ethical self-management
  • A passionate customer service advocate with strong critical thinking skills
  • Availability to attend up to 6 weeks mandatory virtual training (Monday-Friday)
  • Must live no more than 100 miles from the hub site and in that hub's state

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