Job Summary

A healthcare and retail pharmacy company is in need of a Virtual Healthcare Customer Service Representative.

Core Responsibilities Include:

• Handling customer service inquiries and problems
• Communicating via telephone, internet or written correspondence
• Answering questions and resolving issues from members, providers, and plan sponsors

Required Skills:

• High School diploma, G.E.D. or equivalent experience
• Ability to be empathetic and compassionate
• Experience in a production environment
• Able to handle customer service inquiries