Job Summary

A professional training and coaching provider is searching for a person to fill their position for a Virtual Help Desk Support.

Must be able to:

• Answer inbound phone calls from people having issues with the in-house, web-based scheduling tool
• Provide technical support to facilities with an in-house software scheduling tool

Skills and Requirements Include:

• Exceptional customer service skills exhibiting patience and desire to help
• Tech-savvy including the ability to learn new systems quickly
• 2 years of experience in a help desk role
• Must be available some evenings and weekends