Job Summary

An online home goods retailer is in need of a Virtual Home Goods Customer Service Consultant in Las Vegas.

Core Responsibilities Include:

• Servicing customers seeking assistance with post-order issues
• Meeting customer satisfaction, efficiency metrics and issue resolution targets
• Projecting a professional company image through phone and email interactions

Must meet the following requirements for consideration:

• Bachelor's Degree or equivalent experience
• Excellent communication and relationship building skills
• Customer service experience
• Computer and internet service that meets company standards
• Ability to work varying shifts between 6am to 11pm, including a weekend day