Job Summary
A staffing agency is seeking a Virtual Inbound Call Center Representative in Nashville.
Core Responsibilities of this position include:
- Answering and handling inbound calls from client employees
- Greeting the employee, answering concerns and questions, and transfering to necessary departments
- Meeting/exceeding any established quality expectations and metrics
Qualifications for this position include:
- Ability to be flexible, adaptable and dependable in an ever-changing, fast-paced environment
- Must have appropriate space to work from home
- Must have Customer Service experience
- Must meet internet speed requirements
- Must have your own laptop or desktop