Virtual Knowledge Base Manager

Job ID: Available for Members

Location: Nationwide

Compensation: Salary

Staff Reviewed: Mon, Aug 27, 2018

Job Category: Information Technology, Product Management

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A software company is filling a position for a Virtual Knowledge Base Manager.

Core Responsibilities Include:

  • Writing customer-facing content
  • Creating support articles that help companies set product strategy and create roadmaps

Skills and Requirements Include:

  • Has been a product manager for at least 2 years
  • Has experience writing content for end-users at a B2B SaaS or technology company
  • Loves to describe the best way to connect advanced technology to a relatable use case
  • Thrives in a cross-functional environment with many edit touchpoints