Job Summary
A company that provides consulting services has a current position open for a Virtual Marketing Solutions Customer Service Agent .
Core Responsibilities of this position include:
- Responding to direct mail or email sent by the Client
- Converting these calls at 30%
- Offering additional products and bundling as appropriate
Qualifications for this position include:
- High school diploma/GED
- Residence in the state of Nevada
- Ability to upsell or cross-sell based on customer programs
- Extensive knowledge in professional customer service
- Ability to meet all home office equipment requirements
- Strong communication skills, both verbal and written