Job Summary

A health insurance company is seeking a Virtual Medical Customer Service Representative.

Core Responsibilities Include:

• Scheduling pharmacist consultation appointments with members
• Documenting provider feedback in clinical database
• Managing various incoming fax queues to ensure all provider feedback is appropriately captured

Qualifications Include:

• High School Diploma / GED or higher OR 1+ years of pharmacy related experience
• Fluent in Spanish medical terminology
• 1+ years of experience working remotely/independently within a cross functional team environment
• Ability to navigate approved platforms and multi-task using multiple databases/platforms, and applications
• 1+ years of experience with Microsoft Word, Outlook, and Excel
• Flexibility to work rotating shifts between the hours of 8:00am and 8:00pm CST, Monday through Friday