Virtual Member Services Coordinator in Tulsa

Job ID: Available for Members

Location: Oklahoma

Compensation: Hourly

Staff Reviewed: Tue, Nov 19, 2019

This job expires in 5 days

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A car rental service is seeking a Virtual Member Services Coordinator in Tulsa.

Individual must be able to fulfill the following responsibilities:

  • Provide direct customer service support to current and potential members
  • Provide reservation, transaction, invoice and individual account support
  • Research and document member, vehicle and technology related issues

Applicants must meet the following qualifications:

  • High School Diploma or GED
  • Must have at least two years of customer service experience
  • Must have experience in a performance-based or metric-driven environment
  • Work-related experience on a personal computer
  • Experience handling help desk or escalated situations