Virtual Outbound Call Center Supervisor

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Tue, May 12, 2020

This job expires in 9 days

Job Category: Customer Service, Healthcare, Management

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employer Type: Employer

Career Level: Experienced

Job Summary

A healthcare company needs applicants for an opening for a Virtual Outbound Call Center Supervisor.

Must be able to:

  • Provide input to employees for development or improvement
  • Supervise 15 - 20 outreach engagement team members
  • Provide ongoing coaching, training and motivation to employees

Position Requirements Include:

  • High school diploma
  • 3 or more years of call center supervisor experience
  • 1 or more years of leadership experience with direct reports
  • 1 or more years managing a remote workforce or 2 years of experience in an environment focused on direct-to-consumer sales with superb client service
  • Strong management experience and a proven track record of increased production and team performance success
  • Proficiency in computers including Microsoft Office 365