Job Summary
A healthcare company is seeking a Virtual Patient Support Specialist in Brentwood.
Individual must be able to fulfill the following responsibilities:
- Taking all incoming patient calls or making outbound collection calls
- Reviewing patient account information in billing system; performing research
- Escalating patient complaints to the appropriate individual or department
Applicants must meet the following qualifications:
- High school diploma or general education degree (GED)
- Minimum one year related experience required
- 2-5 years' related experience and/or training; or equivalent education and experience
- Comprehensive knowledge of medical billing and collections processes
- skilled in working with multiple software programs with the ability to multi-task
