Job Summary
A staffing agency is filling a position for a Virtual Player Support Agent.
Individual must be able to fulfill the following responsibilities:
- Help players by understanding their needs, providing expertise, and responding to inquiries
- Achieve customer satisfaction and productivity metrics
- Utilize CRM tools to investigate and respond to player inquiries
Skills and Requirements Include:
- Passionate about gaming
- Excellent communication and interpersonal skills
- Eloquent writing skills
- Patience, empathy, and the ability to understand customer needs and provide solutions
- Strong organizational skills and an ability to multitask
