Job Summary

A technology company has an open position for a Virtual Product Delivery and Support Developer.

Core Responsibilities of this position include:

• Writing public resources (documentation, examples, blog posts) that educate current and potential users
• Collaborating with engineering leads to schedule work on urgent and/or important user-reported issues
• Drafting content and communicating with users, both individually to notify them that requested features/bugs have been addressed

Required Skills:

• Strong analytical and deductive skills, important for isolating the cause of bugs
• Excellent writing ability: you can express yourself clearly and with appropriate tone and grammar
• Empathy, both for users and engineers
• Strong organizational skills and ability to field multiple concurrent responsibilities without letting any slip through
• Attention to detail