Virtual Research Customer Support Representative

Job is Expired
Location: Nationwide
Compensation: Hourly
Staff Reviewed: Wed, Nov 02, 2022

Job Summary

A technology company needs applicants for an opening for a Virtual Research Customer Support Representative.

Must be able to:

  • Make effective and thoughtful responses to customer inquiries
  • Collaborate to address sensitive customer issues
  • Be the main resource as the point of escalation for complex or unusual issues to other teams

Applicants must meet the following qualifications:

  • 6 months of experience in customer facing environments or a related field
  • A service mindset and passion for Customer Service
  • Excellent verbal, written and listening communication skills
  • Ability to multitask and work under pressure while communicating effectively to multiple individuals at once
  • Patience and willingness to take the time to understand the unique needs of our Residents and provide effective solutions
  • Self-initiative and strong sense of responsibility

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