Job Summary

A consumer product retailer has an open position for a Virtual Retail Customer Order Specialist in Chester .

Core Responsibilities of this position include:

• Meet all key performance Indicators - AHT (average handling time), Quality, Compliance
• Field inbound calls from our customers with potential for extended periods of high volume

Skills and Requirements Include:

• Must be able to be onsite for training, team meetings, events or work during periods of prolonged outages, as required
• Previous experience in order service and/or customer service
• Strong PC skills to include: Internet, Microsoft Windows, and Outlook
• Strong communication skills and a desire to build customer loyalty