Job Summary
A technology company specializing in fraud protection solutions has an open position for a Virtual Software Support Engineer.
Individual must be able to fulfill the following responsibilities:
- Providing customers with technical expertise and enablement throughout the life cycle
- Helping to troubleshoot issues, diagnose root causes, and recommend solutions
- Executing world-class implementation programs and customer advocacy motions
Skills and Requirements Include:
- 1+ years of prior experience in a customer-facing role
- BA/BS degree
- Excellent written/verbal communication
- Excellent multi-tasking and organizational skills
- Aptitude for creative problem solving
- Passion for working with customers
