Job Summary

An educational services company is in need of a Virtual Student Success Liaison.

Core Responsibilities Include:

• Actively participating in Admissions Counseling process
• Assisting potential applicants and students in understanding the school program, answering all questions
• Reviewing, processing, and offering guidance to students and parents regarding curriculum choices, class schedules, as well as vocational and post-secondary options

Qualifications Include:

• Attend, participate in and/or chaperone school activities such as faculty meetings (before or after school hours), open houses, commencement exercises, student activities
• Bachelors' degree
• Prior experience working with a diverse customer population
• Prior experience in customer service including interpreting and explaining complex instructions
• Ability to problem solve in a thoughtful and analytic manner
• Proficiency in computer applications, including Google Docs, MS Office Suite, e-mail, and internet applications