Job Summary
A medical technology company is searching for a person to fill their position for a Virtual Technical Support Engineer.
Individual must be able to fulfill the following responsibilities:
- Finding and fixing bugs/defects/issues
- Monitoring batch processing for problems, and take action to remedy identified problems
- Providing advanced level guidance and technical support for software installation, upgrades, and configuration for installed, hosted, and SaaS products
Applicants must meet the following qualifications:
- BS in Computer Science, Engineering, Mathematics, or equivalent work experience
- 7+ years developing, supporting, and implementing Java software solutions
- A natural curiosity and interest to continue to expand your knowledge and skills
- Excellent critical thinking and technical troubleshooting skills
- Excellent customer service skills
- Experience or Exposure to RDMS preferably Oracle