Virtual Technical Support Engineer

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Sep 04, 2020

This job expires in 9 days

Job Category: Information Technology

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A technology company is searching for a person to fill their position for a Virtual Technical Support Engineer.

Individual must be able to fulfill the following responsibilities:

  • Ensuring proper recording and closure of all issues
  • Asking customers targeted questions to quickly understand the root of the problem
  • Providing step-by-step technical help

Required Skills:

  • You possess 2-3+ years of experience in a similar role
  • You can be available for a 2nd shift and on-call rotation on the weekends as necessary
  • You have experience using developer tools, APIs and error logs