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Virtual Technical Support Representative

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Thu, Sep 06, 2018
Job Category: Customer Service, Information Technology
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A collaboration software developer has a current position open for a Virtual Technical Support Representative.

Individual must be able to fulfill the following responsibilities:

  • Troubleshoot issues that are presented to you
  • Accurate log all activities related to customer issues
  • Maintain an accurate customer asset database

Position Requirements Include:

  • Thorough understanding of leading manufacturers video and infrastructure products
  • Thorough understanding of video networks, firewall traversal, switches and routers
  • Previous experience installing, configuring, administrating and / or supporting this equipment

COMPLETE JOB DESCRIPTION

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