Job Summary
A staffing company is seeking a Virtual Technical Support Representative in Bellingham.
Must be able to:
- Research using available resources, including article database systems
- Diagnose and resolve technical issues
- Interact with customers in response to inquiries
Qualifications for this position include:
- Minimum 6 months call center experience required
- Ability to multitask between customer calls and logging of case notes
- Ability to speak and type clearly and accurately, using proper grammar
- Proper phone etiquette, including using client verbiage and positive positioning
- Maintain stable performance under pressure or opposition
- Experience with mobile devices
