Virtual TV Package Customer Experience Representative

Location: Florida, Indiana, Kansas, Missouri, Wisconsin, Wyoming

Compensation: To Be Discussed

Staff Reviewed: Mon, Jan 04, 2021

This job expires in: 15 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A telecommunications company has a current position open for a Virtual TV Package Customer Experience Representative.

Individual must be able to fulfill the following responsibilities:

  • Take back-to-back phone calls with customers throughout the entirety of your shift
  • Establish long-term customer relationships
  • Communicate the value of our products

Qualifications Include:

  • High School diploma, GED, or equivalent experience
  • Six months of related customer service and troubleshooting experience and/or training
  • An openness to being coachable and a desire to learn new techniques
  • Flexibility to work hours that mirror our customers’ needs
  • Ability to work and remain engaged on the phone throughout the entirety of your shift

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