Job Summary

A telecommunications company has a current position open for a Virtual TV Package Customer Experience Representative.

Individual must be able to fulfill the following responsibilities:

• Take back-to-back phone calls with customers throughout the entirety of your shift
• Establish long-term customer relationships
• Communicate the value of our products

Qualifications Include:

• High School diploma, GED, or equivalent experience
• Six months of related customer service and troubleshooting experience and/or training
• An openness to being coachable and a desire to learn new techniques
• Flexibility to work hours that mirror our customers’ needs
• Ability to work and remain engaged on the phone throughout the entirety of your shift