Virtual Wireless Helpdesk Technician

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Oct 21, 2019

This job expires in 3 days

Job Category: Customer Service, Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A company that provides mobility cost optimization is seeking a Virtual Wireless Helpdesk Technician.

Core Responsibilities Include:

  • Providing first-level support to end-users
  • Providing technical and non- technical support
  • Answering operational questions as it pertains to software configuration

Position Requirements Include:

  • 3 years of experience supporting enterprise application and user requests
  • Previous experience with Customer Relationship Management systems and helpdesk software
  • Mobility lifecycle experience required with Mobile Device Management platforms