This role is a full-time remote with benefits position and will be based out of Central or Eastern Standard Time. Clinical Responsibilities: Support the mental and physical health care of an assigned patient panel through a digital health platform.
A healthcare company is in need of a Telecommute Senior Wellness Coordinator. Core Responsibilities of this position include: Making outbound calls to members diagnosed with Behavioral Health needs Performing assessments via phone Assisting enrollees with understanding locating community
Completes initial reviews in a timely manner, according to the patient's admission date to treatment. Is pro-active and independent in conceptualizing clinical case information from the clinical assessment and the patient record to communicate to the managed care organization for review.
Experience responding to customers via telephone, live chat, and/or social media. Prior experience with software support and training. Previous experience with insurance claims and billing. Ability to answer and speak on the telephone for long periods of time.