A health insurance company is in need of a Telecommute UM Administration Coordinator 2. Candidates will be responsible for the following: Handling customer inquiries both telephonically and by fax. Taking inbound calls to engage members and/or providers to verify clinical information.
Develop and maintain a knowledge base of the evolving products and services. Qualifications: Previous experience in customer service, sales, or other related fields. Ability to build rapport with clients. Ability to prioritize and multitask. Positive and professional demeanor.
Core Responsibilities of this position include: Providing customer support via email and phone. Tracking down bugs and improving documentation. Skills and Requirements Include: Exposure to programming with a language like Ruby. Understanding of how websites and web applications work.
Creation of new work flow, reporting and processes to support new initiative. Input to leadership of best practices or future growth needs. The Help Desk Support Technician 3 provides support to end users for computer, application, system, device, access and hardware issues.
A national healthcare call center has a current position open for a Telecommute Medical Scheduler and Communciation Specialist. Individual must be able to fulfill the following responsibilities: Speak and communicate clearly Handle 100 + calls back to back per shift Must meet the following