Core Responsibilities of this position include: Providing dedicated support for select premium and large bank clients as needed. Providing on-call analyst support as needed. Working closely with the Technical Analyst Team. Required Skills: Travel required: Minimal.
Must be willing to travel to Los Angeles for training. Empathetic, outgoing, and friendly and have excellent people skills. Proficient in Excel, Word, and Google Docs. Significant experience in customer service, and are a master of multitasking. Must be able to work nights and weekends.
Harris Enterprise Resource Planning is seeking a Customer Support Analyst to add to our Client Services team. This person will have direct day-to-day contact with our current customers and will be responsible for resolving a wide variety of issues in their software solutions.