Core Responsibilities Include: Influencing and maintaining an optimal data pipeline architecture. Identifying and implementing internal process improvements. Redesigning our infrastructure for greater scalability and resiliency. Qualifications Include: Tues. /Thurs. in-office days.
In this role, your main responsibility will be to work with our customers via web interface, email, phone and chat to solve support tickets. Tickets are usually opened by system administrators and security experts at customers end.